| Consultation intention | Cognitive trust | Affective trust |
---|---|---|---|
Human- counseling question(n = 49) | 5.50 ± 0.92 | 5.59 ± 0.94 | 5.52 ± 1.02 |
Human-knowledge question(n = 43) | 5.30 ± 1.43 | 5.43 ± 1.16 | 5.25 ± 1.31 |
AI- counseling question(n = 45) | 4.65 ± 1.23 | 4.64 ± 1.16 | 4.39 ± 1.33 |
AI- knowledge question(n = 43) | 5.09 ± 0.77 | 4.77 ± 0.75 | 4.44 ± 1.04 |