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Table 2 Scores (M ± SD) of each group on different variables

From: Counselor type (Human/AI) and consultation intention: a moderated mediation model of trust and psychological counseling scenarios

 

Consultation intention

Cognitive trust

Affective trust

Human- counseling question(n = 49)

5.50 ± 0.92

5.59 ± 0.94

5.52 ± 1.02

Human-knowledge question(n = 43)

5.30 ± 1.43

5.43 ± 1.16

5.25 ± 1.31

AI- counseling question(n = 45)

4.65 ± 1.23

4.64 ± 1.16

4.39 ± 1.33

AI- knowledge question(n = 43)

5.09 ± 0.77

4.77 ± 0.75

4.44 ± 1.04