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Table 3 Descriptive statistical analysis of measures (by Group)

From: The effects of response time on older and young adults’ interaction experience with Chatbot

 

N

SP

M (SD)

SAT

M (SD)

IOU

M (SD)

 

instant

delayed

Total

instant

delayed

Total

instant

delayed

Total

instant

delayed

Total

 

Older adult

47

36

83

4.46(1.05)

4.65(1.16)

4.54(1.10)

3.89(1.16)

4.20(1.51)

4.02(1.32)

4.73(1.23)

4.64(1.56)

4.69(1.38)

 

Young adult

30

47

77

4.06(0.90)

3.83(1.11)

3.92(1.03)

4.11(1.12)

3.29(1.13)

3.61(1.19)

4.33(1.27)

3.43(1.52)

3.78(1.49)

 

Total

77

83

160

4.30(1.01)

4.19(1.20)

4.24(1.11)

3.97(1.14)

3.69(1.37)

3.83(1.27)

4.58(1.26)

3.95(1.64)

4.25(1.50)

 
  1. Note: SP, social presence; SAT, satisfaction; IOU, intention of use; M, mean; SD, standard deviation