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Table 6 Results of AI-initiated (marketers-initiated) on consumer behavior

From: The impact of differential pricing subject on consumer behavior

Variable

Group

N

M

SD

F

p

Repurchase

AI

143

2.87

1.37

8.533

0.004**

Marketer

141

2.43

1.12

Complain

AI

143

5.34

1.21

6.337

0.012*

Marketer

141

5.67

0.98

Switching

AI

143

5.48

1.12

19.918

0.000**

Marketer

141

5.99

0.79

Word-to-Mouth

AI

143

2.65

1.28

8.872

0.003**

Marketer

141

2.23

1.08

Perceived Cost

AI

143

4.45

1.29

0.004

0.949

Marketer

141

4.46

1.31

Emotional State

AI

143

4.62

0.61

0.543

0.462

Marketer

141

4.68

0.60

  1. *p < 0.05
  2. **p < 0.01